Please note we have a cancellation penalty of $70 for non-attendance or cancellation with less than 24 hours notice. This fee may be waived if you can reschedule within 48 hours of your original booking.
We also have a “Strike 3” policy. We understand there are unforeseeable circumstances that may prevent you attending your appointment or having to cancel at short notice. However, if you cancel with less than 24 hours notice or do not show for your appointment on 3 occasions in a 6-month period, we reserve the right to refuse future bookings.
Please respect our therapists’ and other clients’ time and needs.